Website Maintenance That Keeps You Current
A website is never truly finished — it needs ongoing updates, security patches, content changes and performance monitoring to stay effective, secure and competitive. Our maintenance packages give you a dedicated team on call to handle everything, so your site is always in peak condition.
🛠️ Support & Advanced Tech · one of 50 servicesYour website always at its best
Most businesses launch a website and then leave it to fend for itself — until something breaks. Outdated plugins create security vulnerabilities. Forgotten content makes you look unprofessional. Slow load times push visitors away. Our maintenance packages ensure none of that happens.
We work as your ongoing web team — making content changes, applying security patches, monitoring performance and fixing bugs as they arise. You submit a request and we handle it, typically within 48 hours. No more waiting weeks for your original agency to fit you in, and no more paying development rates for a simple text change.
- Content updates & page edits
- Bug fixing & error resolution
- Plugin & theme updates
- Security patches & hardening
- Database optimisation
- Uptime monitoring
- Broken link & form testing
- Browser compatibility checks
- Monthly health reports
Everything your site needs month to month
Content Updates
New team members, updated pricing, changed opening hours, fresh blog posts — we make your content changes within 48 hours of request, keeping your site accurate and professional at all times.
Bug Fixing
Forms not submitting, layout broken on mobile, checkout errors — we identify and fix bugs quickly so your site continues to function correctly and your visitors have a smooth experience.
Plugin & Theme Updates
We apply plugin, theme and CMS core updates in a staging environment first, testing for conflicts before pushing to live — eliminating the risk of an update breaking your live website.
Security Patches
We apply security patches promptly, run malware scans and monitor for vulnerabilities — protecting your site and your customers' data from the threats that constantly target unpatched websites.
Database Optimisation
WordPress databases accumulate bloat over time — post revisions, transients, spam comments and orphaned data. We clean and optimise your database monthly to keep your site running quickly.
Monthly Health Reports
Every month you receive a clear health report covering uptime, page speed scores, security scan results, tasks completed and any issues identified — full visibility of your site's ongoing condition.
Maintenance FAQs
What types of websites do you maintain?+
We maintain WordPress sites (including WooCommerce), Shopify stores, Webflow sites and custom HTML/CSS/JavaScript websites. The majority of our maintenance clients are on WordPress. If you are not sure whether we can support your platform, contact us — we are happy to review your site and advise.
How do I request a content change?+
All Professional and Premium clients get access to a simple request portal where you can submit content changes, attach files and track progress. You can submit a request at any time and we will confirm receipt and schedule the work within one business day. We typically complete content changes within 48 hours of all assets being provided.
What happens if my site breaks after a plugin update?+
We always test plugin updates in a staging environment before applying them to your live site. If an update causes a conflict in staging, we hold it and investigate before deploying. In the rare event that something does go wrong on your live site, we restore from a recent backup immediately and identify a safe path forward — your site is never left broken.
Can I roll over unused content hours to the next month?+
Content hours do not roll over month to month, but we encourage clients to bank them up on larger projects — a new service page, a case study build, an updated portfolio section. If you consistently need more time than your package includes, we will recommend upgrading to the next tier or agree a bespoke monthly allowance.
Do you provide maintenance for sites you did not build?+
Yes — we take on maintenance for sites built by other agencies or developers. We start with a site audit to understand the build, document the architecture and identify any existing issues before the retainer begins. There is a one-off onboarding fee of £149 for third-party sites to cover this initial audit and documentation work.
Website maintenance pricing
Fully managed packages — no hourly rates, no surprise invoices.
All prices ex-VAT. Minimum 3-month commitment. Contact us for a free site audit.
For small sites needing security and updates without content changes.
- Monthly plugin & core updates
- Security scanning
- Uptime monitoring
- Daily backups
- Monthly health report
- Email support
For businesses that need ongoing content changes and comprehensive technical care.
- 2 hours content updates/month
- Staged plugin & theme updates
- Security hardening & patching
- Database optimisation
- Broken link & form testing
- Browser compatibility checks
- Priority support (<48hr)
- Monthly health report
For busy sites needing regular content changes and a proactive technical partner.
- 5 hours content updates/month
- All Professional features
- Minor design & layout changes
- Performance optimisation
- Google PageSpeed monitoring
- Dedicated account manager
- Priority support (<24hr)
- Quarterly strategy review
Website Maintenance near you
Remote-first delivery from Birmingham with local market know-how. Choose your area for a page tailored to your city.
South & South West
SouthamptonPortsmouthOxfordReadingBasingstokeSwindonBristolBathCheltenhamGloucesterExeterPlymouthBournemouthMidlands
BirminghamCoventryLeicesterNottinghamDerbyWolverhamptonStoke-on-TrentMilton KeynesNorthamptonSolihullWalsallTamworthTelfordShrewsburyWorcesterFrom the knowledge hub
The One-Page Incident Response Plan Every Small Firm Needs
A template for a single printed page covering ransomware, account takeover and data breaches: the first actions to take, exactly who to call, and how the ICO's 72-hour reporting deadline works.
Phishing Drills for Small Teams: Training That Actually Sticks
How to run low-cost simulated phishing drills on a small team without creating a blame culture, using free tools such as Gophish, plus the metrics that show whether training is actually working.
Cyber Essentials Certification: A Step-by-Step Guide for SMEs
Everything an SME needs to get Cyber Essentials certified: what the five controls actually require, whether to choose self-assessment or Plus, realistic costs and timelines, and why the badge increasingly decides who wins contracts.