🧰
Support & Technology

Website Maintenance That Keeps You Current

A website is never truly finished — it needs ongoing updates, security patches, content changes and performance monitoring to stay effective, secure and competitive. Our maintenance packages give you a dedicated team on call to handle everything, so your site is always in peak condition.

200+
Sites Maintained
Monthly Updates
Included
48hr
Content Changes
What we handle

Your website always at its best

Most businesses launch a website and then leave it to fend for itself — until something breaks. Outdated plugins create security vulnerabilities. Forgotten content makes you look unprofessional. Slow load times push visitors away. Our maintenance packages ensure none of that happens.

We work as your ongoing web team — making content changes, applying security patches, monitoring performance and fixing bugs as they arise. You submit a request and we handle it, typically within 48 hours. No more waiting weeks for your original agency to fit you in, and no more paying development rates for a simple text change.

What's covered
Content updates & page edits
Bug fixing & error resolution
Plugin & theme updates
Security patches & hardening
Database optimisation
Uptime monitoring
Broken link & form testing
Browser compatibility checks
Monthly health reports
What we cover

Everything your site needs month to month

✏️

Content Updates

New team members, updated pricing, changed opening hours, fresh blog posts — we make your content changes within 48 hours of request, keeping your site accurate and professional at all times.

🐛

Bug Fixing

Forms not submitting, layout broken on mobile, checkout errors — we identify and fix bugs quickly so your site continues to function correctly and your visitors have a smooth experience.

🔌

Plugin & Theme Updates

We apply plugin, theme and CMS core updates in a staging environment first, testing for conflicts before pushing to live — eliminating the risk of an update breaking your live website.

🛡️

Security Patches

We apply security patches promptly, run malware scans and monitor for vulnerabilities — protecting your site and your customers' data from the threats that constantly target unpatched websites.

🗄️

Database Optimisation

WordPress databases accumulate bloat over time — post revisions, transients, spam comments and orphaned data. We clean and optimise your database monthly to keep your site running quickly.

📋

Monthly Health Reports

Every month you receive a clear health report covering uptime, page speed scores, security scan results, tasks completed and any issues identified — full visibility of your site's ongoing condition.

Investment

Website maintenance pricing

Fully managed packages — no hourly rates, no surprise invoices.

Essential
From£79/mo

For small sites needing security and updates without content changes.

  • Monthly plugin & core updates
  • Security scanning
  • Uptime monitoring
  • Daily backups
  • Monthly health report
  • Email support
Get Started →
Premium
From£399/mo

For busy sites needing regular content changes and a proactive technical partner.

  • 5 hours content updates/month
  • All Professional features
  • Minor design & layout changes
  • Performance optimisation
  • Google PageSpeed monitoring
  • Dedicated account manager
  • Priority support (<24hr)
  • Quarterly strategy review
Let's Talk →

All prices ex-VAT. Minimum 3-month commitment. Contact us for a free site audit.

Questions

Maintenance FAQs

We maintain WordPress sites (including WooCommerce), Shopify stores, Webflow sites and custom HTML/CSS/JavaScript websites. The majority of our maintenance clients are on WordPress. If you are not sure whether we can support your platform, contact us — we are happy to review your site and advise.

All Professional and Premium clients get access to a simple request portal where you can submit content changes, attach files and track progress. You can submit a request at any time and we will confirm receipt and schedule the work within one business day. We typically complete content changes within 48 hours of all assets being provided.

We always test plugin updates in a staging environment before applying them to your live site. If an update causes a conflict in staging, we hold it and investigate before deploying. In the rare event that something does go wrong on your live site, we restore from a recent backup immediately and identify a safe path forward — your site is never left broken.

Content hours do not roll over month to month, but we encourage clients to bank them up on larger projects — a new service page, a case study build, an updated portfolio section. If you consistently need more time than your package includes, we will recommend upgrading to the next tier or agree a bespoke monthly allowance.

Yes — we take on maintenance for sites built by other agencies or developers. We start with a site audit to understand the build, document the architecture and identify any existing issues before the retainer begins. There is a one-off onboarding fee of £149 for third-party sites to cover this initial audit and documentation work.

Explore more

Services that pair well

Free Site Audit

Stop neglecting your most important asset

Get a free website health audit — we will check your site's security, performance, broken links and update status, and give you a clear picture of what needs attention.