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Support & Technology

Managed Hosting & Support That Never Sleeps

Your website is your most important business asset — and it needs to be fast, secure and available 24/7. Our managed hosting and support packages handle all the technical complexity so you can focus on running your business, with the peace of mind that a dedicated technical team has your back.

99.9%
Uptime SLA
24/7
Monitoring
<1hr
Response Time
What we handle

Your website fully covered

Managed hosting is not just about server space — it is about having a technical team actively looking after your website's performance, security and reliability every single day. We monitor uptime, apply security patches, run backups and optimise performance without you having to lift a finger.

We host on enterprise-grade UK and EU infrastructure — AWS and Google Cloud for scalable cloud hosting, and specialist managed WordPress platforms including WP Engine and Kinsta. All sites are delivered through Cloudflare's global CDN for fast load times regardless of where your visitors are located.

Everything included
Managed hosting on UK/EU servers
24/7 uptime monitoring
Daily automated backups
SSL certificate management
Security scanning & malware removal
CDN setup & management
Performance optimisation
Software & plugin updates
Emergency technical support
Why managed hosting

Why your website needs active management

Speed That Converts

A one-second delay in page load time reduces conversions by up to 7%. We configure server-level caching, image optimisation and CDN delivery to ensure your site loads in under two seconds for every visitor, every time.

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Security You Can Trust

Websites are attacked every day. We apply security hardening, Web Application Firewall rules, malware scanning and immediate threat response — so your site stays clean and your customers' data stays protected.

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Backups When You Need Them

Daily automated backups stored off-site mean that even in the worst-case scenario — a hack, a failed update, an accidental deletion — we can restore your website to a clean state within minutes.

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Proactive Monitoring

We monitor your site every minute of every day. If your site goes down, we know about it before you do — and we are already working to resolve it before your customers notice or your business suffers.

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No More Update Anxiety

WordPress core, plugin and theme updates are a leading cause of site breakage. We test and apply updates in a staging environment before deploying to live — so you get the security benefits without the risk.

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A Team On Your Side

When something goes wrong, you need to speak to someone who knows your site. Our support team has full context of your hosting environment and can resolve issues fast — not a generic helpdesk reading from a script.

Our infrastructure

Enterprise hosting infrastructure

Cloud Hosting Platforms
Amazon Web Services (AWS) Google Cloud Platform WP Engine Kinsta Cloudways
Performance & CDN
Cloudflare CDN Cloudflare WAF Redis Caching Nginx LiteSpeed
Security & Monitoring
Wordfence Sucuri Uptime Robot Pingdom New Relic
Investment

Managed hosting pricing

All packages include hosting, monitoring, backups and technical support — fully managed.

Starter
From£49/mo

For small business websites and blogs needing reliable, secure hosting.

  • Managed cloud hosting
  • SSL certificate included
  • Daily backups (7-day retention)
  • Uptime monitoring
  • Monthly plugin updates
  • Email support
Get Started →
Enterprise
From£449/mo

For high-traffic sites and e-commerce stores with demanding performance needs.

  • Enterprise cloud infrastructure
  • Auto-scaling server resources
  • Real-time backups (<1hr RPO)
  • Dedicated security monitoring
  • Malware removal guarantee
  • DDoS protection
  • Emergency response <1hr SLA
  • Dedicated account manager
  • Quarterly performance reviews
Let's Talk →

All prices ex-VAT. Contact us for a free hosting audit and migration quote.

Questions

Hosting & support FAQs

Yes — we handle full website migrations from any hosting provider, including cPanel shared hosting, Kinsta, WP Engine, SiteGround and custom VPS environments. Migrations are performed in a staged manner with zero downtime — your site remains live throughout and we switch DNS only once the new environment is fully tested and confirmed identical to your original.

Standard hosting gives you server space and leaves you to manage everything yourself. Managed hosting means a technical team actively monitors, maintains and optimises your website's hosting environment — applying updates, resolving issues, running backups and responding to threats on your behalf. You get the performance and security benefits without needing in-house server expertise.

Our monitoring systems check your site every minute. The moment an issue is detected, our on-call technical team is automatically alerted and begins investigating. Business and Enterprise clients have an SLA-backed response time — we will contact you and provide a status update within the agreed response window. In most cases, issues are resolved before you are even aware of them.

Yes — we host on UK and EU-based server infrastructure (AWS eu-west-2 London and Google Cloud europe-west2 London are our primary regions) to ensure GDPR compliance and optimal load times for UK-based visitors. Enterprise clients can specify their preferred server region. All data is stored and processed within the UK/EU in accordance with UK GDPR requirements.

We manage hosting for WooCommerce stores on WordPress (Kinsta, WP Engine or cloud VPS). Shopify is a fully hosted platform, so there is no server hosting to manage for Shopify stores — however, we do offer technical support packages for Shopify that cover theme management, app configuration and technical troubleshooting.

Explore more

Services that pair well

Free Hosting Audit

Ready for hosting that never lets you down?

Get a free hosting audit — we will analyse your current setup, identify performance and security risks, and show you exactly how we would improve it.