Privacy Policy

Last updated: May 2026

This Privacy Policy explains how Thind Global Services Ltd ("we", "us", "our") collects, uses and protects your personal data when you visit thindglobalservices.com or contact us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. The data we collect

We only collect data you choose to give us, and a limited amount collected automatically:

• Contact / quote form: your name, email address, phone number and any details you include in your message.
• Direct contact: information you share when you email, call or message us.
• Usage data (with your consent): pages visited, approximate location, device and browser type, and how you interact with the site, collected via analytics cookies.

2. How and why we use it (lawful bases)

• To respond to enquiries and provide quotes — on the basis of taking steps at your request prior to entering a contract, and our legitimate interests in answering you.
• To provide and manage our services — performance of a contract.
• To improve our website and measure performance — with your consent (analytics cookies).
• Marketing — only where you have consented; you can withdraw consent at any time.
• Legal and accounting obligations — where required by law.

3. Cookies and analytics

We use cookies and similar technologies. Non-essential cookies (analytics and marketing) are only set after you accept them via our cookie banner, in line with the Privacy and Electronic Communications Regulations (PECR). We use Google Analytics 4 and Google Tag Manager with Google Consent Mode, so no analytics or advertising cookies fire until you consent. For full detail, and to change your choice at any time, see our Cookie Policy.

4. Who we share it with

We do not sell your personal data. We share it only with trusted service providers who help us run our business, including:

• Google (Analytics, Tag Manager) — website analytics, subject to your consent.
• Our hosting and email providers — to operate the site and correspond with you.

Some providers may process data outside the UK/EEA; where they do, appropriate safeguards (such as the UK International Data Transfer Agreement or adequacy regulations) are in place.

5. How long we keep it

We keep enquiry data only for as long as needed to deal with your request and for a reasonable period afterwards, and client data for the duration of our engagement plus any period required for legal, tax or accounting purposes. We then securely delete or anonymise it.

6. Your rights

Under UK GDPR you have the right to access, rectify, erase, restrict or object to our processing of your data, the right to data portability, and the right to withdraw consent at any time. To exercise any of these, email info@thindglobalservices.com.

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have handled your data improperly.

7. How we protect your data

We use appropriate technical and organisational measures — including HTTPS encryption, access controls and reputable providers — to keep your data secure. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect it.

8. Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it was last revised. Please check back periodically.

9. Contact us

Questions about this policy or your data? Email info@thindglobalservices.com or call 07899 729076.