Start with the question behind the question
Founders usually ask 'web or native?' as a technology question. It is really four business questions wearing a disguise: where will users discover the product, which device capabilities does it genuinely need, how fast must you iterate, and how much runway are you prepared to spend before learning anything. Answer those and the technology decision usually falls out on its own.
The costs of getting it wrong are asymmetric, too. A web app that later needs a native companion is a common, manageable path: the backend, accounts and business logic all carry over. A native app that should have been a web app burns months of runway on store review cycles and duplicated fixes before the lesson lands.
The three realistic options in 2026
Strip away the marketing terms and there are three genuinely different strategies; 'hybrid' as a fourth category has largely collapsed into the cross-platform toolkits below.
Web app (including PWAs)
Runs in the browser, one codebase for every device, updated instantly with no store review. Progressive web apps can be installed to the home screen, work offline to a degree, and, since Safari added support, can send push notifications on iPhones once installed. Discovery is by URL and search, not app store browsing.
Cross-platform native
Frameworks such as React Native and Flutter compile a single codebase into genuine iOS and Android apps, with near-native performance and access to most device features. Capacitor takes a web codebase and wraps it for the stores. This is the default choice for most startups that need store presence.
Fully native
Separate Swift and Kotlin codebases, one per platform. Best performance, first access to new platform features, and roughly double the build and maintenance effort. Justified for demanding apps: heavy animation, advanced camera or sensor work, or platform-deep integrations.
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What the app stores really cost
Store distribution buys credibility and a built-in payment system, and charges for both. Apple's developer account costs $99 a year and Google Play registration is a one-off $25. Commission on digital purchases runs at 15 to 30 per cent, with Apple's Small Business Programme keeping most small developers at the 15 per cent rate. Physical goods and real-world services are exempt, which is why a booking or delivery app keeps its full margin.
Add the softer costs: review queues that turn a same-day fix into a multi-day wait, policy changes you must follow, and rejection risk for minimal apps that look like repackaged websites. Regulators have forced some loosening, particularly in the EU where alternative distribution and external payment links now exist in various forms, but relying on those routes is still fiddly for a small UK startup.
Indicative UK build costs
Treat these as rough 2026 ballparks for a competent UK team, not quotes; complexity moves every number:
- Simple web app MVP (accounts, forms, a dashboard): roughly £8,000 to £25,000
- Cross-platform app shipped to both stores: roughly £25,000 to £70,000
- Fully native on both platforms: often £60,000 upwards
- Ongoing maintenance: budget 15 to 20 per cent of the build cost per year, more if store policies force frequent updates
The pattern to notice: going native does not just raise the build cost, it raises every future cost, because each feature is built, tested and reviewed for two platforms and two store processes. Also ask any agency what stack the estimate assumes and who owns the code and the store accounts; the answer to both should be you.
A five-question decision framework
- Do users need push notifications? Web push now covers most cases, including installed PWAs on iOS, but native remains the more reliable route
- Does the product need deep hardware access, such as Bluetooth devices, background location or health data? If yes, you need cross-platform or native
- Where will users find you? Search and shared links favour the web; browsing an app store favours native
- Must it work offline in the field? Extensive offline use favours a real app with proper local storage and sync
- How often will you ship? Daily iteration and A/B testing are dramatically easier on the web
Score honestly. If none of the answers force you into the stores, the web is almost always the cheaper, faster place to learn whether anyone wants the product at all.
Key Takeaway
Default to the cheapest experiment that can prove demand, which is usually a web app: no store commission, no review queues, instant iteration, and push notifications now reach installed PWAs on iOS. Move to cross-platform (React Native or Flutter) only when Bluetooth, background work, offline field use or store-led discovery genuinely demands it, and go fully native only for performance-critical products. Whatever you build, make sure you own the code, the accounts and the data.
Three example verdicts
A salon booking platform
Customers arrive from Google, Instagram links and reminders by text or email, and book a few times a month at most. Verdict: web app. No store commission applies to real-world services anyway, there is no install friction, and updates ship instantly. If a store presence matters for credibility later, wrap the same web app with Capacitor for a fraction of a native rebuild.
A fitness tracker paired with a wearable
Needs Bluetooth pairing, background activity tracking and integration with Apple Health and Google's equivalent. Verdict: cross-platform native in React Native or Flutter, moving to fully native only if sensor performance demands it. A web app cannot deliver this reliably.
A field-service tool for engineers
Offline forms, photo capture, signatures and poor rural signal. Verdict: cross-platform, distributed to a known workforce, possibly outside the public stores entirely via enterprise distribution. Offline-first data sync is the genuinely hard part, so budget for it properly.
Most ideas deserve the cheapest experiment that can prove demand, and that is usually the web. If you want a second opinion on your specific idea before committing a build budget, our team can help.
